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Privacy Policies
ANGEORGE SOLUTIONS recognizes that respecting user privacy over the Internet is of utmost
importance. This privacy statement is designed to provide information about the
privacy and data collection practices for the site:
http://www.leadyourdream.com The Site is operated by ANGEORGE SOLUTIONS.
If you have questions or concerns regarding this statement, you should first
contact our site coordinator at
enquiries@leadyoudream.com
or by postal mail to:
- ANGEORGE SOLUTIONS
- 4 VERULAM ROAD, BEVOIS VALLEY
- SOUTHAMPTON
- SO14 6RY
Identifying Information. In general, you can visit the Site without telling
us who you are or providing any information about yourself. In some areas of the
Site, we ask you to provide information that will enable us to process an order,
offer services that require registration, assist you with technical support
issues or to follow up with you. Generally,
ANGEORGE
SOLUTIONS
requests identifying information when you:
- Register on any of our web sites.
- Place an order.
- Provide feedback to an online survey or tell us about an
idea or suggestion.
- Participate in a rebate program, contest, or other
promotional offer.
- Request a SPECIAL SERVICE
- Request information or files from technical support or
customer service.
In these instances,
ANGEORGE SOLUTIONS
will ask for
your name, address, e-mail address, phone number and other appropriate
information needed to provide you with these services. In all instances, if you
receive a newsletter or other mailing from us, you will always be able to
"unsubscribe" to these mailings at any time.
What ANGEORGE SOLUTIONS
Will Do With Your
Information. If you choose to give us personal information for any of the
purposes above, this information is retained by
ANGEORGE
SOLUTIONS and will only be used by
ANGEORGE
SOLUTIONS to support your customer relationship with us. We will not add you
to a mailing list, or newsletter without your registration for this service. We
will only contact you if further information is required from you to complete a
service.
What Others May Do With Your Information.
ANGEORGE
SOLUTIONS does not share, rent, or sell any personally identifying information
provided through our Site (such as your name or email address) to any outside
organization for use in its marketing or solicitations. From time to time
ANGEORGE SOLUTIONS
may use agents or contractors who
will have access to your personal information to perform services for
ANGEORGE SOLUTIONS
(such as DATABASE MAINTENANCE,
FURTHER EXAMPLES), however, they are required by us to keep the information
confidential and may not use it for any purpose other than to carry out the
services for ANGEORGE SOLUTIONS. In addition,
ANGEORGE SOLUTIONS
may also share aggregate
information about its customers and its web site visitors to advertisers,
business partners, and other third parties. For example, we might share that our
users are x percent PCs users and y percent Macintosh users. None of this
information, however, will contain personal, identifying information about our
users.
ANGEORGE SOLUTIONS
On-line Store. The
ANGEORGE SOLUTIONS
On-line Store is designed to give
you options concerning the privacy of your identifying information. If you
choose, you can set up an account. This will allow you to have a customized
order page for express ordering and to view your purchasing history. To protect
your privacy, we have designed the Sites to include certain steps to verify your
identity before granting you access or enabling you to make corrections in an
account. You will always have access to this account information and can view
it, update it or correct it at any time. To access your information, you will
need to use a password.
When purchasing products through the our web site, the order form will also
ask you to provide a daytime telephone number. However, the telephone number is
only used to quickly resolve questions relative to an order, such as to clarify
customer email addresses that are inactive, or entered incorrectly.
Third Party Links
www.leadyourdream.com
does provide links to other
sites. Other Internet sites and services have separate privacy and data
collection practices. Once you leave
www.leadyourdream.com, ANGEORGE SOLUTIONS
cannot control, and has no
responsibility for, the privacy policies or data collection activities at
another site.
Cookies
At times, we will use a feature on your web browser to send your computer a
"cookie". We do not use cookies to retrieve any personal information from your
computer. We only use cookies to learn ways to enhance our Sites, and to give
you better, more personalized service while in our web site. You can reset your
browser to refuse all cookies or indicate when a cookie is sent. However, some
functions of the Sites will not function if you refuse cookies. These areas of
our web site will have information posted about cookies, and when a cookie will
be uploaded to your computer.
Children's Privacy Protection
ANGEORGE SOLUTIONS
is sensitive to the heightened
need to protect the privacy of children under the age of 13. The vast majority
of the material on our web site is not intended for children and is not targeted
to children under the age of 13. We do not knowingly collect data from children
and, if we learn that we have received personal data from a child, we will
remove this information from our database.
Changes to this Policy
ANGEORGE SOLUTIONS
may from time to time revise
its privacy policy. You should therefore periodically visit this page, so you
are aware of any such revisions. We will not, however, use your existing
information in a manner not previously disclosed. You will be advised and have
the opportunity to opt out of any new use of your information.
Contacting Us. If you have any questions about our privacy policy and/or the
practices of our web site, you can write to:
- ANGEORGE SOLUTIONS
- 4 VERULAM ROAD, BEVOIS VALLEY
- SOUTHAMPTON
- SO14 6RY
Credit Card Security
We know customers are concerned about credit card security. We use one of the
worlds largest funds transfer agencies - PayPal.
If you choose to use a PayPal account, your personal credit card information
will not be given to ANGEORGE
SOLUTIONS
Lead your dream present the finest range of contemporary and
innovative paper greeting cards and birthday cards online.
Greeting card orders are dispatched directly to you, the customer.
Lead your dream do not currently accept work from external designers nor supply
other businesses. We are an independent retail outlet only.
Designers and Artists please visit the
Greeting Card Association
or view the
Cool Cards Blog
for further information.
All images on Lead Your Dream are protected by copyright. The images shown are
greatly reduced in quality as compared to the actual greeting cards. The card
designs may change over time, the images presented here are the most recent that
we are aware of.
If you have any suggestions, comments or feedback about how we can improve our
service, or if you have specific requirements, please get in touch.
Our contact
details:
angeorge.com
161 Falsgrave Road
Scarborough
N.Yorks.
YO12 5EY
United Kingdom
Phone: 01723 369 896
Email: sales@coolcards.co.uk
Safe Shopping
Buying your cards could not be easier. Click the "Buy" button to
select each card that you want to add to your shopping basket (You can remove
any card/s from your shopping basket at any time). After you have finished your
selection/s, click on "Checkout" and you will be asked for a few details that we
need to be able to complete your order.
PayPal or HSBC Secure ePayments
Many of our customers already have PayPal accounts as used by -
and owned by - eBay, we confidently offer this payment option in addition to
our HSBC Bank Secure ePayments service. We accept credit/debit card payments
which are securely processed by either PayPal or our business bank, HSBC.
HSBC won the 2007 Credit Card Awards "Best security / anti fraud
development".
Should you select our HSBC Secure ePayment option please be aware that if
you
provide a delivery address which differs to the registered
card-holders address it may be withheld by HSBC for security purposes and to
ensure your online protection.
We are not automatically informed by HSBC if this occurs.
If you have not received your order within 4 working days please relply to
your automated order receipt confirmation and we will investigate.
To ensure your complete security you will be transferred to the PayPal or
HSBC Secure ePayments website where the 'Golden Padlock' security symbol
will show at the bottom right of your web browser.
When confirmation of order is received, this is to indicate that we have
received your order. It does not indicate that a contract exists between us.
We will indicate acceptance of your order, and hence a contract between us,
when we send you an invoice. We have included this term to protect us in the
case that a mistake has been made in pricing, we have inadvertently
under-priced goods or we are no longer able to supply a particular product
for some reason.
Postage and Delivery
Free UK delivery on all UK orders over £5.99.
UK orders below
£5.99 are charged £0.99p
Delivery outside of the UK is charged at
£2.49.
We'll do our utmost to process your order on the day we receive your order.
The majority of mainland UK ANgEORGE orders are processed within 24 hours of
receiving order and delivered next day.
Your order will be dispatched via 1st Class Royal Mail post in sturdy,
board-backed packaging to ensure it reaches you in perfect condition.
Credit Card
Security
Our
e-commerce site allows you to buy our goods online in a safe and secure way.
Credit card numbers are securely processed using 128 bit encryption by
PayPal or HSBC, our business bank. They are not held by leadyourdream.com
nor in clear text on any web site.
The "Golden Padlock" visible in your browsers status bar during the checkout
process is your peace of mind for internet security.
Guarantee
We
guarantee your satisfaction. All our greeting cards come with a no quibble
returns
guarantee. If you're not happy for any reason, send it back. Full
refund. No problem.
Contact
If
you need to get in touch, please contact us using the 'contact us' link at
the top of the page, alternatively, you can call on 01723 369 896
(International +44 01723 369 896) or write to us at
161 Falsgrave Road
Scarborough
N.Yorks.
YO12 5EY
United Kingdom
Privacy Policy
We do not disclose buyers' information to third parties other than when
order details are processed as part of your order payment to PayPal/HSBC. In
this case, the third party will not disclose any of the details to any other
third party. Your details will never be disclosed to third parties without
your permission.
Cookies are used on this shopping site to keep track of the contents of your
shopping cart, to store delivery addresses if the address book is used and
to store your details if you select the 'Remember Me' Option. They are also
used after you have logged on as part of that process. You can turn off
cookies within your browser by going to 'Tools | Internet Options | Privacy'
and selecting to block cookies. If you turn off cookies, you will be unable
to place orders or benefit from the other features that use cookies.Data
collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns
Policy
Under the Home Shopping : Distance Selling Regulations private purchasers have
the right to cancel the order up to 7 days after receipt of items if the items
have not been used. This does not apply to items made to a purchasers own
specification eg: personalised cards.
Cancellation of orders must be made by letter, fax or email. A phone call
cancellation is not enough. It is the customers duty to take full care of all
items.
Returning of items is the resonsibility of the customer who is liable for the
cost of returns. The customer must ensure all reasonable care is taken to ensure
the safe return of items and in their original packaging where appropriate.
Failure to return at the customers expense (except where the items are faulty or
do not comply with the contract) leadyourdream will recover the items and offset
the amount against any refund due. If the items are faulty or do not comply with
the contract leadyourdream will be liable for return charges.
Refunds for returned and cancelled orders
will be made as soon as possible and within 30 days of return.
The Home Shopping : Distance Selling Regulations does not apply to Business
purchases.
In short: If you're not happy: Send it back. Full refund. No
problem.
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